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As a managing director, you need a practical answer to a familiar question.

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If someone is away, who picks up the work and what needs approval?

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In Relay, we start with an operating packet covering three routines, committee preparation, the document register, and procedure review.

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We ask for owners, backups, inputs, outputs, dates, and a source for every fact.

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The team has three specialist roles.

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A Process Mapper extracts the routines.

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A Control Reviewer challenges the evidence.

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A Handover Editor prepares the working documents.

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We review the plan and start the run.

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The method matters.

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A missing backup stays missing.

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Two different dates stay visible until someone with the right authority supplies a decision.

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The team must not quietly choose a convenient answer.

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Here, we supply a dated decision confirming the 22nd of September.

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Then we reuse the team for a focused repair.

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The editor updates the documents and a separate reviewer checks the saved content against the packet.

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This is an edited walkthrough of those recorded steps.

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The handover now separates each routine's owner, backup, required inputs, and approval.

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The revised date cites the new decision.

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Both earlier claims remain in the history.

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One question remains open.

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Who is the approved backup for the document register?

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The action register asks for the evidence needed to answer it.

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It does not invent a colleague or approve the work.

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That gives the managing director something concrete to review.

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A source-linked handover and a clear next question.

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Start with one recurring process.

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Measure the effort to prepare it, the corrections needed, and whether another person can follow it.